Privacy Policy

Vitech International Ltd.

INTRODUCTION

This Privacy Policy applies to users of the Vitech International Inc. website and outlines the personal information that we collect, store, use, and disclose so that you may easily understand what information we collect and why, as well as how to access and update or correct your personal information.

This Privacy Policy gives consideration to applicable privacy laws in Canada, U.S. and Europe. When processing your personal information, we ensure that we comply with the applicable privacy laws including by fulfilling any rights you may have under applicable laws. We may also need to process your personal information in order to comply with our legal obligations, including under applicable Canadian, U.S. and EU laws, and any court orders.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. The most current version of the Privacy Policy can be reviewed by clicking on the “Privacy Policy” hypertext link located at the bottom of the web pages on our website. Your use of this web site may also be subject to additional terms outlined in the website’s Terms and Conditions and elsewhere on this web site.

TYPES OF DATA COLLECTED

Personal Information: While using our website we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Your name
Your email address
Your telephone number

Usage Data: Usage data may include your devices’ Internet Protocol address (IP address), browser type, browser version, content viewed on our website, search history, language or country preference, time spent and other digital information through cookies, pixel tags, web beacons, and other technologies.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

COOKIES AND WEB ANALYTICS

The collection of this information that does not directly identify you, is done through the “cookie” technology. Our cookies may store some information on your computer. This information will be in the form of a small text file, also called a “cookie.” Cookies help us in many ways to make your visit to our websites more meaningful to you. For example, cookies avoid you having to choose your country/language every time you come back to our web site. They also allow us to tailor the web site to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent. We do not collect personal information automatically, but we may combine non-personal information collected automatically (e.g., through cookies) with your previously submitted personal information.

Our cookies cannot read data off your hard drive, cannot read cookie files created by other web sites and cannot track any personal information about you. If you erase or reject a cookie, you may still use this web site.

We use third-party web analytics services on our website, including but not limited to Google Analytics. These service providers, which use automated technologies such as cookies and pixels to collect and analyze certain types of technical information, help us understand how visitors use our website.

Google Analytics is a web analytics service that provides basic statistics and analytical tools for search engine optimization and marketing purposes. For more information about Google, visit: https://policies.google.com/privacy. Google offers an unsubscribe mechanism at: https://tools.google.com/dlpage/gaoptout/.

USE OF DATA COLLECTED

We may use the data we collect from you for the following purposes:

To provide and maintain our website, including to monitor the usage of our website.
To respond to your request for us to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide you with news, offers and general information about our products unless you have opted not to receive such information.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of r promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.
To comply with legal and governmental requirements.

SAFEGUARDS

Personal information is not shared outside of our company and its affiliates unless (i) you have consented or (ii) we are permitted or required to do so by law.

We securely store your data in Ontario, Canada. Your personal information may be transferred outside of Canada only for the purposes set out in this Policy. We have in place measures to keep personal information we collect secure, which may include using appropriate methods to secure electronic files, including computer passwords, firewalls and encryption.

Once we no longer require your personal information for the purposes you have consented to, we securely dispose of it.

DATA PROTECTION RIGHTS

We retain the personal information you provide as needed to provide you with requested products or services. You may always access and update the personal information you have provided to us or opt-out of uses of your personal information. Upon these actions, we will correct or cease to use your personal information for such purposes. Information included in analytics reports may be retained. We will retain your information if it is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse or enforce this Policy or our Terms and Conditions.

Our website may contain links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHILDREN’S PRIVACY

Our website is not targeted to children, and we do not knowingly collect personal information from children. If you are under the age of majority in your jurisdiction of residence, please get your parent or guardian’s permission before using our website or providing any personal information to us.

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please can contact our Data Protection Officer at privacy@vitechintl.com or by phone at (800) 796-1896.

Effective Date: June 13, 2024